How we communicate, collaborate and do business has changed. But have your communication tools adapted with you?
It’s time to stop juggling multiple communication tools, settling for poor call or video quality, and managing disconnected systems.
Bring your voice, video and chat into one, unified, platform with 8×8, without breaking the budget. And get the expert communications support and service (from our expert team) to go with it. Empowering your team to work smarter, faster and more efficiently.
Explore the true unified communications experience
From the office, home and on the road, to everything in between. This new world needs flexible and a unified way to stay connected. No matter where you work – or how big or small your team is – your world could be unified all in one platform.
Meeting Room
- High-definition video conferencing, no matter how you meet
- Connected systems and tools for a seamless meeting room to desk experience
- Integrated voice, video and collaboration tools for ultimate productivity
- Join on computer, phone, or tablet – if there’s an internet connection, you’re in
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Office
- Integrated video, voice and chat to keep your team moving
- Cloud-based business phones with quality audio and powerful analytics
- Universal team chat, allowing your team to communicate with external contacts no matter what platform they use (such as Slack or Microsoft Teams)
- Cloud contact centre solutions to enhance your customer’s experience and boost team engagement and effectiveness
- “Mix and match licensing” – only pay for what you need
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Your external team
Australia-wide team of technicians, engineers and experts:
- Service Desk, IT Support Services and virtual IT teams
- Service engineers and technology project specialists
- On-going service and support from communications specialists
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In the Cloud
- Cloud-based communication tools (including phone) to ensure your business keeps going – no matter what – enhancing your business continuity and scalability
- Enabling work from anywhere
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Working remotely
- Video, voice and chat all in one, for the remote, hybrid and on‑the-road team
- One unified chat experience for mobile and desktop users, ensuring the same quality across platforms
- Call centre tools to support agents in the office or remote
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Other offices and sites
- Integrated communication tools with business apps, such as Microsoft Teams, Salesforce, Hubspot and much more
- Single administration platform to manage all your locations
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Reception
- Enterprise-grade cloud PBX with smart features and flexible calls flows to better manage incoming calls
- Performance and usage analytics to help you improve experiences and provide valuable insights
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Huddle rooms
- Company-wide collaboration and telephony tools for increased productivity
- Connected systems and tools, removing manual sharing and collaboration and eliminating app confusion
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We’ll help you work smarter, unifying your communication, collaboration and meeting tools together with 8×8. Adding in that expertise, service and support that will have you running like clockwork.
Starting your unified communications journey?
Our team have seen (implemented and integrated) almost everything. If you’re not sure where to start, chat to one of our communications experts. Not only can they recommend the right unified communication solution for you, they can step you through (and even manage) the entire process.
Meetings, smarter
Transform your next meeting with secure, high-definition video and audio conferencing. With connected systems and expert service for a seamless meeting to desk experience.
Enjoy 8×8’s enterprise-grade reliability – whether you’re a business of 5 or 50,000 – end-to-end encryption, advanced moderation controls, and cloud recordings.
We can even provide the equipment you need, setting up your conference, meeting or board room right the first time. Plus, install, set-up, and provide on-going service and support.
Office, made simple
Eliminate switching between multiple applications. Unify phone calls, video meetings, and team messaging for a seamless collaboration experience.
Empower your employees to stay efficient and productive regardless of the location or the devices they use to stay connected.
With mix and match licensing – plus easy system integration – we’ll help you find the right communications mix for you. Plus organise the equipment you need to stay connected.
Cloud, to enhance
8×8 brings all your voice, video, collaboration and contract centre in one place. Aiming to lower your fees and cost of ownership and simplifying your administration.
Need hosting or cloud solution advice? We’ve got that covered too. Working together with 8×8, our cloud specialists can ensure your environment is secure, scalable and meets your needs.
Work, everywhere
Get greater flexibility and flick calls seamlessly from your desk phone to your desktop or mobile app. Allowing even your call centre agents to work anywhere, anytime.
With 8×8 video, voice and chat all in one, your team can work no matter where they are. Making it perfect for the remote or hybrid workplace.
Need support out of the office? CodeBlue @home services have got you covered, with service available for remote and at home workers.
Huddle rooms, upgraded
Make your huddle spaces the place to be, with connected systems and tools for company-wide collaboration.
Working with our communications experts, we can ensure you have the right equipment and tech to create a truly unified, easy-to-use and purpose-built room.
Customer experience, levelled-up
Get enterprise-grade cloud PBX with unlimited calling, multi-level auto-attendant, flexible call flows, and global coverage.
Gain actionable business insights using 8×8’s built-in analytics, capturing historical and real-time data from all customer communication interactions.
Reduce downtime and minimise customer impacts with expert service and support from our communication expert.
Hybrid and multiple sites, connected
With cloud-based communications, no matter where your team works, you’ll be unified.
8×8 can also integrate with other business apps , creating the ultimate unified experience and enabling you to work with existing systems.
Support and expertise, when you need it
Get all your 8×8 tools plus expert service and support. With 250+ IT and tech wizards across ANZ, you’ll get the support you need when you need it most.
Our dedicated communication specialists can help you tailor your communications to suit how you work. They can also recommend the right equipment and services you need, including headsets, audio and video equipment. Project managing your implementation from start to finish.
Why unify your communications environment?
Unifying your phone, conferencing and collaboration tools is more than convenience. It helps you:
- Lower fees and total cost of ownership
- Simplifies your administration costs
- Improves your scalability
- Enhances your reporting and performance
- Increases productivity
Step through the full benefits, learn key considerations and expert insights in our eBook: How to unify your communications environment.
Unify into your existing systems
Unifying your communications tools, or introducing new options such as contact centre, doesn’t mean you need to start your IT infrastructure from scratch.
8×8 integrates into a number of systems, including:
Microsoft Teams
- Salesforce
- Google Workspace
- Microsoft Dynamics
- HubSpot
- Microsoft Azure
- Slack
Enhanced security to keep you protected
Keeping your business safe and secure is a high priority. That’s why we partner 8×8 to deliver secure and compliant unified communication services.
8×8’s level of advanced, third-party verified security and compliance certifications include:
- ISO 27001:2013 and ISO 9001 certified
- FCC Consumer Proprietary Network Information (CPNI) compliance
- Health Insurance Portability and Accountability Act (HIPAA) compliant
- National Institute of Standards and Technology – NIST 853 R4
- Federal Information Security Management Act (FISMA) compliant
- U.S./EU Privacy Shield-certified
- Certified PCI-DSS 3.2.1 SAQ-D Solution Provider
- Data-in-motion encryption with Session Initiation Protocol (SIP) over Transport Layer Security (TLS) and Secure Real-time Transport Protocol (SRTP)
- One of the first cloud computing companies to comply with GDPR
- Authority to Operate (ATO) by Her Majesty’s government
- G-Cloud 7
- U.K. Cyber Essentials Plus accreditation
- Independently audited annually
Other resources to help you on your Unified Communications Journey
Need more information?
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