5 Reasons to modernise legacy data protection strategies A whitepaper from Veeam & FUJIFILM CodeBlue Australia. To download your copy, enter your details below With data protection being an essential for compliance and to help recover data in the event of an incident quickly and effectively, how does your [...]
Cin7 streamlines UC and CC capabilities with 8x8 To download your copy, click the button below Download Cin7 is a cloud-based inventory management software and point-of-sale platform that streamlines stock management across multiple channels. For the past three years, Cin7 had relied on a traditional Mitel [...]
CodeBlue helped to scope, implement and deliver a robust server storage solution that was hardware and cloud platform agnostic which has dramatically speed up the whole review process, saving time and increasing stakeholder satisfaction around the club.
Fernwood were aware they had a problem when it came to taking calls from prospective members. The calls were going directly through to the individual clubs and were being taken by whatever staff was manning the front desk.
Along with an old PBX system that needed upgrading, OFX decided that it was time to look for a better call centre management solution; one which would allow them to handle large call volumes autonomously and which would be easy to manage and update from one central system.
What Oaks needed in order to bring its communications up to the standard of the rest of its business, was a new solution that was cost effective, reliable, and provided seamless integration with its existing CRM.
With so much love for its furry friends, it was time for My Pet Warehouse to give its loyal customers a little more TLC- starting in the call centre.
For Australian charity ‘Sands’, providing a better service for bereaved families following a baby death was of upmost importance, but they also needed a better phone system for its volunteers that was easy to use and flexible, and which also provided cost efficiencies.
The BUSY Group’s internal IT team had met the needs of the organisation for a number of years, however concerns were raised over key person risk and a lack of ICT strategy and technological innovation.
lnFocus had been using a small IT provider for many years, and the board desired to reduce key person risk by forming a relationship with a larger provider who was also capable of providing the breadth of capability and proactivity to take the organisation forward.