Simply put, a managed IT service is simply an IT service or support function that is managed by an external party. This could be as simple as providing IT support services all the way through to IT strategy, data backup and recovery services and communications.
When your business needs external expertise or action in any field of information and communication technology (ICT), a managed IT services provider could be the answer. You decide the level of resources and services for your optimal solution.
As the use of technology grows constantly, using a managed services provider frees up your resources to grow your business. Our article outlines five major benefits that really count, whatever the size of your business.
There are two types of managed services: co-managed IT services and fully managed IT services.
With a co-managed service, you choose what services are managed by your managed services provider and what you’d like to continue managing in-house.
In most cases, ICT and its outputs remains the responsibility of your internal IT team. Allowing you to bring in external resources and expertise for one or more aspects. Example, your team manages the LAN and servers and FUJIFILM CodeBlue takes care of cloud management.
For a fully managed IT service, your managed service provider looks after all areas of your ICT service and support.
For example, you have an internal IT Manager only with all ICT activity managed externally through a service-level agreement.
Full MSP services can run the gamut of every IT need your business may have – from a virtual CIO right through to 24/7 support of every system.