For Australian charity ‘Sands’, providing a better service for bereaved families following a baby death was of upmost importance, but they also needed a better phone system for its volunteers that was easy to use and flexible, and which also provided cost efficiencies.
The BUSY Group’s internal IT team had met the needs of the organisation for a number of years, however concerns were raised over key person risk and a lack of ICT strategy and technological innovation.
lnFocus had been using a small IT provider for many years, and the board desired to reduce key person risk by forming a relationship with a larger provider who was also capable of providing the breadth of capability and proactivity to take the organisation forward.
When Shine* (Safer Homes In New Zealand Everyday) moved offices, it needed a safe pair of hands to migrate the servers to its new premises and ensure minimal disruption to the IT system. CodeBlue delivered faultless service and was soon back onsite to provide Shine with more business bandwidth.