Organisations face numerous challenges in maintaining their IT infrastructure, staying ahead of security threats, and providing their teams with the best productivity tools.
We understand that navigating these complexities can be overwhelming for your business, and without enough resources, your IT talent will always be busy keeping the lights on instead of directing their efforts to strategic organisational priorities.
CodeBlue’s Managed IT Services aim to transform your IT landscape and revolutionise the way you handle and support technology. Our expert team of IT professionals is dedicated to providing tailored and comprehensive services that address your unique needs. By taking the burden of IT management, operations and support off your shoulders, we enable you to focus on what matters most: driving innovation, delighting stakeholders, and achieving your strategic objectives.
Transform IT from a Cost Centre to a Growth Centre
As organisations seek to drive better outcomes from their technology investments, many of them turn to sector experts with a proven track record of supporting the technology requirements of Australian businesses.
CodeBlue offers a comprehensive set of Managed IT Services that provide a range of benefits to businesses seeking reliable and efficient support for their IT management. These include:
Managed Support + Help Desk
CodeBlue provides the right support for your business, reducing internal friction and improving the user experience. With an outsourced Help Desk, your organisation can take advantage of better connectivity, tools, and support at reduced costs, leading to increased user satisfaction.
Resourcing Solutions
IT outsourcing options from CodeBlue deliver the best value for technology investments. Whether it’s full or partial outsourcing of specialised functions, your business can maintain service standards while saving hardware costs and gaining access to expert management.
Technology Roadmaps
By partnering with CodeBlue, you can develop a comprehensive technology roadmap, tapping into our team’s expertise to gain a clear vision of the technology landscape. This roadmap enables digital transformation, efficiency, and the ability to leverage new opportunities as well as the opportunity to align the business strategic plan against current risks and of course the budgetary factors to enable decision making
Comprehensive Vendor Management
CodeBlue can handle all technology management and licensing for you in one place, saving you valuable time and eliminating the need for specialist resources.
Access to Expert Technology Insights
Benefit from a team of specialists and experts at CodeBlue, ranging from day-to-day support to virtual strategic management. This enables your business to engage with our expertise about state-of-the-art technologies, such as AI, data analytics, automation, 5G, and unified communications.
Focus on Your Core Business while CodeBlue Takes Care of the Tech
Partnering with CodeBlue unlocks the following benefits for your organisation:
Service Clarity with Standardised SLAs
Having catered for the IT needs of Australian organisations for over 20 years, we’ve got a good understanding of expectations when it comes to supporting your technology. Our service SLAs mean you have clarity from the outset as to what you will get from CodeBlue.
Access to 200+ IT Experts
Partnering with CodeBlue is more than just gaining some assistance in your day to day IT tasks; you get 200+ IT experts across Australia and New Zealand to support you.
Our team members are highly specialised, and whether you’re looking for cloud gurus, tech support wizards, networking ninjas, or project professionals, we’re pretty sure that someone on our team can help you.
We’re not huge fans of product pushing, and once we set up an agreement that works for you, our team becomes YOUR team.
20 Years Solving IT Problems for Australian Businesses
For more than 20 years, we’ve been supporting businesses all over Australia with our Managed IT Services. We’ve accumulated significant experience and expertise that enables us to drive the success of your organisation by handling your biggest IT challenges so you can focus on innovation and delivering against your mission.
Explore Our Full Range of Managed Services
CodeBlue’s portfolio contains a wide range of managed services that cover all of your technology needs:
Is Your IT and Technology Investment Driving the Best Outcomes for Your Organisation?
For many organisations, internal IT talent is largely preoccupied with keeping the lights on, without the time or resources needed to unlock new opportunities for growth and innovation.
Today’s IT isn’t just about keeping things running – it involves creating new ways of working, focusing on strategic initiatives, fast and adaptive decision-making. But, many organisations face hurdles in making that a reality.
No Time to Deliver Transformation
IT generalists have so many consoles and management platforms to get familiar with, and they barely have enough time to keep up with patching, software updates, and other routine IT tasks. They’re overstretched by handling day-to-day issues, leaving them with no time to deliver the much-needed transformation for your organisation to grow and scale.
IT Support not Supporting
Organisations that constantly struggle with negative feedback from users about the poor timeliness of support services need to consider how to improve end user experience. With your IT team already having a lot on their plates, it’s no surprise that your help desk services aren’t on par with your customers’ expectations.
Cybersecurity Tops Everyone’s Agenda
From IT managers to CEOs and board members, there’s a good chance that cybersecurity is everyone’s top priority at your workplace, especially after the recent catastrophic cyberattacks on a number of high profile Australian organisations.
The problem is that cyber security planning, monitoring, and implementation can be very resource intensive, and often requires expertise and domain experience that your organisation may not possess.
The brand, business and financial cost of recovery can far outweigh the cost of providing meaningful preventative measures provided by the right Managed IT partner.
IT not Innovating
From helpdesks to IT policy management and IT procurement, Internal IT teams are always busy with the time-consuming, but necessary housekeeping to keep you online.
This makes it virtually impossible to contribute to strategic decisions, spend time on building new services, or develop new skills with rewarding projects. In other words, your IT team members are allocating their time to manage the urgent at the cost of the important.
New Revenue Streams Need New Technology
Creating new revenue streams is at the top of every CEO and CIO’s agenda. At the same time, many CEOs believe they’re not getting the best value from their technology investment, with many IT budgets being largely dedicated to just standing still.
But here’s the truth: new revenue streams need new technology. Your organisation needs digital and cloud platforms that enable you to launch innovative new services that drive growth and address new segments, or better meet the needs of stakeholder groups.
However, with your IT team spending their whole time just to keep things running optimally, and not enough capital to spend on new technology, opening new revenue streams can be very challenging.
Book a meeting with one of our expert team members to learn about your managed IT services requirements and tailor a package that’s fit for purpose.
Our experts will discuss your organisation’s objectives and understand your current IT challenges so they can offer advice on the best solution for your organisation.
