Fernwood were aware they had a problem when it came to taking calls from prospective members. The calls were going directly through to the individual clubs and were being taken by whatever staff was manning the front desk.
What Oaks needed in order to bring its communications up to the standard of the rest of its business, was a new solution that was cost effective, reliable, and provided seamless integration with its existing CRM.
Prior to the CodeBlue Cloud transition, EasiYo’s day to day operations were plagued by network outages. Communications between EasiYo’s plant and head office in Albany and branch offices in the UK and Australia were slow, unreliable and rapidly becoming a major impediment to the business.